You can place an order directly through our website using our secure checkout. If you need assistance, wish to place a custom order, or have questions about US shipping, you can email us at hello@oswaldandpablo.com.
How long does delivery to the US take?
Our standard lead time for US orders is approximately [delivery_information] weeks from the date of order to delivery at your home. This includes the time it takes to handcraft your furniture in our British workshop and the transatlantic shipping time.
How do I pay?
All prices are in USD. Orders placed through our website can be paid securely via major Credit/Debit Cards or PayPal. If you prefer to pay via bank transfer, please contact us for our international wire details.
Can I view the furniture before buying?
Our furniture is handcrafted in our workshop in Manchester, England. We will gladly ship up to six leather or fabric swatches directly to your US address so you can feel the quality and see the colors in your own home before making a decision.
Does the furniture come with a guarantee?
Yes. All our furniture comes with a 10-year frame guarantee and a 3-year manufacturing guarantee, valid for all our US customers.
How does US shipping work?
We offer a premium white-glove delivery service across the contiguous United States for a flat rate of $395. This includes secure transatlantic freight, customs clearance handling, and final delivery to your room of choice by a specialized two-man team, including unpacking and leg assembly.
Do you use real leather?
Yes. All our leather Chesterfield sofas are crafted from only the finest European top-grain leather hides. We DO NOT use bonded leather, PU/faux, or split-skin leather.
Are they genuine Chesterfield sofas?
It is a common misconception that the term ‘Chesterfield Sofa’ refers to a specific brand. In fact, it refers to the iconic design and style of the sofa. This classic, timeless British design is defined by its deep buttoning and rolled arms that are the same height as the back. Every piece we make is a genuine, handcrafted British Chesterfield.