Worldwide delivery

Every piece is handmade to order and delivered with care worldwide.

Shipping

UK mainland, including Northern Ireland. £49

UK Highlands, non mainland and remote areas. Delivery available upon request. Please contact us for a bespoke quote.

United States and Europe. £395 flat rate.

For all other international destinations, please enquire for a tailored quotation.

Dispatch lead times

Standard UK. 6 to 8 weeks

Express UK. 4 weeks, plus £495, subject to material availability

In stock items UK. 2 weeks

United States and Europe. 10 to 12 weeks

As each piece is handcrafted to order, lead times are estimates. For full details, please refer to our terms and conditions.

Delivery process

Delivery will be carried out by our specialised furniture delivery partners to make sure it arrives safely into your home. The experienced two man delivery team will unload your order and bring it into your room of choice within your home. Our service includes fixing of legs, unpacking and removal of all packaging as standard, unless stated by you otherwise.

Delivery includes

  • Dedicated furniture delivery team
  • Two man service
  • One week dispatch notification to our delivery partner
  • AM or PM slot given
  • One hour pre-call on the day of delivery
  • Room of choice
  • Legs fitted
  • Packaging removed and recycled where possible

Delivery of singular wing chairs or smaller items will not include unpacking, assembly or removal of packaging.

Once your order is complete in production you will be emailed to notify you of dispatch to our dedicated delivery partner. Once our delivery partner receives your order, they will be in touch by telephone to arrange a suitable delivery date convenient to you. They aim to deliver within 10 working days following dispatch. Deliveries are carried out Monday to Friday only and an AM or PM slot will be given. All payments and balances must be made in full before dispatch can take place. Failure to do so may cause delays in delivery.

Most of our furniture is delivered with small plastic travel legs so that no damage is caused in transit. These will be removed and then replaced by your chosen legs.

Upon delivery, a signature will be required to confirm receipt of your order. A copy of the delivery note for your order will be given to you to keep. Please keep this for your own records, as this is your proof of purchase and warranty. If there are any issues with your order upon delivery, please let us know as soon as possible.